Safe Gaming

885h's commitment to responsible play

An enjoyable experience is only complete when you play with awareness and stay safe. 885h is always committed to your protection.

Our responsible gaming policy

885h believes that online gaming is an entertainment activity — one to be enjoyed within limits and with awareness. While we want you to enjoy everything our platform offers, we also want you to stay in control at all times. Excessive gaming or gambling addiction is a serious issue, and 885h is committed to raising awareness about it.

Our platform is for adults only — that is, those aged 21 and above. We want to ensure that every player remains mentally and financially healthy and views gaming as a temporary form of entertainment, not a source of income.

885h provides a range of protective tools and policies to help you ensure a safe gaming experience. Learn more about all of these features below.

21+

For ages 21 and above only

885h follows a strict age limit policy. The minimum age to create an account and play on our platform is 21. The safety of minors is our highest priority.

If you suspect that a minor you know is trying to use this platform, please contact our support team immediately.

Safe gaming protection tools

885h provides several effective protection tools so you can stay in control yourself.

Deposit Limit

You can set your own daily, weekly, or monthly deposit limit. This helps you keep your spending in check and reduces the risk of depositing too much.

Time-Out Feature

Want to take a break for a set period? Using the time-out feature, you can temporarily block access to your account for anywhere from 24 hours to a few weeks.

Self-Exclusion

For longer-term protection, choose self-exclusion. This option fully deactivates your account for a set period, and it cannot be reactivated during that time.

Loss Limit

Set a daily, weekly, or monthly loss limit. Once you reach the set limit, you will be warned and prevented from placing further bets.

Account Lock

In an emergency, use the account lock feature to protect yourself immediately. This can be done at any time with the help of our support team.

24/7 Support

If you are experiencing a gaming problem or need help, contact 885h via live chat or email at [email protected]. Our Bengali-speaking support team is always ready to assist.

Recognise the warning signs of a problem

If you notice any of the following signs in yourself, take a break immediately and seek help.

Spending beyond your budget: You are using money meant for essential expenses to play, or borrowing money from family and friends.

Chasing losses: You keep playing in an attempt to win back lost money, which is leading to even greater losses.

Disruption to daily life: Gaming is causing you to fail in your work, studies, or family responsibilities.

Lying or hiding: You are lying to people close to you about your gaming habits or concealing the matter from them.

Unable to take a break: Even when you try to stop playing, you cannot stop yourself or you feel restless.

Emotional dependence: You are relying on gaming to feel better, relieve stress, or overcome loneliness.

Practical tips for safe gaming

Set a Budget

Decide how much you will spend before you start playing. Once you reach that limit, stop playing — whether you are winning or losing.

Set a time limit

Before each session, decide how long you will play and set an alarm. Take regular breaks instead of playing for long stretches at a time.

See it as entertainment

Always think of gaming as a form of entertainment. Any loss is the cost of that entertainment — never keep playing in the hope of winning back lost money.

Talk to someone you care about

Talk openly with family or friends about your gaming habits. Take their concerns seriously and seek professional help if needed.

Keep a record of transactions

Keep track of all your deposits and withdrawals. Reviewing this record regularly will help you understand how much you are spending.

Look after your mental health

Avoid gaming when you are stressed, sad, or feeling lonely. Using gaming as an escape from negative emotions increases the risk of addiction.

Need help? We're here

Contact the support team

If you or someone you know is experiencing a gaming problem, reach out to 885h. Our support team is available 24 hours a day, 7 days a week, ready to help in both Bengali and English.

Live Chat: Instant support is available through the website.

Email: [email protected]

If you want to request self-exclusion or an account lock, let the support team know directly — they will act quickly.

The importance of professional help

Gaming addiction is a recognised mental health condition and it can be treated. If you feel that gaming is taking over your life, consult a mental health professional. Family support and professional help are highly effective in getting through this situation.

Common questions about responsible gaming

After logging into your account settings, go to the "Responsible Gaming" section where you will find the option to set a deposit limit. You can set a daily, weekly, or monthly limit. If you have any issues, contact us via live chat or at [email protected].

A time-out is a temporary break — usually from 24 hours up to a few weeks — after which you can return to your account normally. Self-exclusion is long-term — your account is fully deactivated for a set period and cannot be reactivated until that period ends.

No. 885h strictly enforces a 21+ age policy. Minors are not permitted to play, and we reserve the right to immediately close the account of any underage user.

First, contact the 885h support team via live chat or email at [email protected]. We can arrange self-exclusion or an account lock for you. You should also speak with a trusted family member or a mental health professional.

If you are concerned about a family member, email us at [email protected]. Our team will assist you while keeping your information confidential.

Decreasing a deposit limit takes effect immediately. However, a request to increase a limit takes effect after a set waiting period — this is intentional, to protect players from making impulsive decisions.

Play safe, play with enjoyment

Enjoy a quality gaming experience responsibly at 885h.

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